Subscription renewal software for publishers

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“There is no way a single person could operate a business of my size without it!” Scarlett Redenius, Publisher, Florida Country Magazine: read the case study

Subscription renewal software for publishers finds the subscriptions that are about to end, sends renewal notices, takes the renewal payment and keeps the next issue going to the reader. RunMags does this for print and digital magazines: reminder rules pick subscribers by days to expiry or issues left, your team sends the notices by email or print, readers renew from a link that opens their subscription, and the renewal batch charges auto-renewing subscribers' saved cards through your own Stripe account. Your team starts each round; RunMags does not yet run renewals on a schedule or retry failed card payments.

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What subscription renewal software does

  • Finds who is due. It knows when each subscription ends, whether it runs for a number of issues or for a period of time. In RunMags each order records the first and last issue, so you can see exactly which issues a subscriber is owed.
  • Sends renewal notices. Reminder rules pick subscriptions by days to expiry or issues left, send email or print reminders, and cap how many reminders are sent and how often.
  • Makes renewing easy. A renewal link opens your branded subscription page with the subscription to renew already selected. A reader who arrives without the link can ask for a code by email and use it to find their subscription.
  • Collects the payment. Readers pay by card into your own connected Stripe account. When your team runs the renewal batch, auto-renewing subscriptions are charged to the saved card and each renewal order gets its invoice.
  • Keeps copies going. A renewed subscription stays active, and each issue's print distribution list is built from active subscriptions.
  • Shows what you kept. Follow renewals and losses in the churn and retention report.

How a renewal round works in RunMags

  1. Set the reminder rules for each subscription product: how many days before expiry or how many issues before the end, which channel, and how many reminders at most.
  2. Generate the reminder batch and send it by email or as printed letters. Your team starts each round, for example once per issue.
  3. Readers renew from the link in the notice, or with a code sent by email, and pay by card. Gift subscriptions keep the payer and the recipient as separate subscribers.
  4. Run the renewal batch. Subscriptions set to auto-renew are charged to the subscriber's saved card, and each renewal order gets its invoice.
  5. Follow up the readers who did not renew or whose card failed, and check the churn and retention report.

The steps and settings are in the help article on how to send subscription renewal reminders in RunMags. For the reminder rhythm and the decisions your team should keep, read how to reduce magazine renewal churn.

Two kinds of renewal software

Publishers usually compare two groups of products. Which one fits depends on whether you mail printed issues and how many card payments you renew each month.

Publishing and circulation softwareSubscription billing and dunning software
Built forMagazines and newspapers with print, digital or bothAny recurring business, including digital publishers
Knows issues and mailing listsYes: issue-based terms and a list for every issueUsually not; print needs another system
Strength in renewalsNotices by email and printed letter, tied to issues leftAutomatic card charging, failed-payment retries and card updates
ExamplesRunMags, SimpleCirc, Omeda, Multipub, MediaOSChargebee, Stripe Billing, Recurly

How RunMags compares on renewals

Other vendors' cells repeat their own pages, read on ; they are vendor claims we did not test.

Renewal taskRunMagsPublished by other vendors
Reminders by days or issues leftYes, with caps on how many and how oftenSimpleCirc Pro sends renewal emails as subscribers near expiration (SimpleCirc Pro)
Printed renewal lettersYes, generated in the reminder batchSimpleCirc Pro sends 4-color renewal letters with QR codes automatically
Renewal link with the subscription filled inYes, plus a renewal code by emailSimpleCirc and Multipub describe pre-filled renewal links (Multipub)
Who starts the roundYour team starts each reminder round and renewal batchSimpleCirc emails the subscriber, then charges the card two days later (auto-renew)
Failed cardsNot retried automatically; your team follows upOmeda lists an automatic card updater and retry attempts (Omeda); Multipub lists automatic retries and a card updater; Chargebee lists dunning
Price basisUnlimited subscribers; plans sized by legal entities and brandsSimpleCirc charges by active subscribers, from $99 a month up to 2,000 on Essentials (pricing); Omeda and Multipub show no price on the pages read

When RunMags is the right renewal software, and when it is not

A good fit if you publish a print or print and digital magazine, sell issue-based or time-based subscriptions, and want renewals, invoices and mailing lists in one place, especially if you also sell advertising to some of the same organizations.

Not the best fit if you renew thousands of digital card subscriptions a month and need automatic failed-payment retries and renewals that run on their own. Billing and dunning platforms describe those features on their own pages; RunMags does not have them today.

What RunMags renewals cost

Renewals are included in every plan, with unlimited subscribers and unlimited users. Publishers who do not sell advertising can choose the subscriptions-only plans: Pro EUR 149, Team EUR 349, Publisher EUR 549 and Enterprise EUR 999 per month excluding VAT. The full RunMags plans, which add advertising sales, the flatplan and advertising billing, are EUR 399, EUR 749, EUR 1,299 and EUR 2,499. Prices as listed on 11 November 2026; customers in the United States pay the same numbers in US dollars. Plans are sized by legal entities and brands, from one of each on Pro, and there is a 14-day free trial without a credit card.

Work out what churn is costing you with the free subscription renewal calculator, see the rest of magazine subscription management in RunMags, the subscriber portal and circulation and fulfillment, or compare RunMags with SimpleCirc and Pelcro.

A FEW HELPFUL ANSWERS

Questions about subscription renewal software

What publishers ask before they move their renewals.

Talk it through with us

What is subscription renewal software for publishers?

It is software that finds the subscriptions about to end, sends renewal notices, takes the renewal payment and keeps the next issue going to the reader. RunMags does this for print and digital magazines, with reminder rules by days to expiry or issues left, email and print notices, renewal links and a renewal batch that charges saved cards.

Does RunMags renew subscriptions automatically?

Partly. Subscriptions set to auto-renew are charged to the subscriber's saved card when your team runs the renewal batch, and each renewal order gets its invoice. Your team starts each reminder round and each renewal batch: RunMags does not yet schedule renewals on its own or retry failed card payments.

See how renewal reminders work

Does it work for print, digital-only and hybrid subscriptions?

Yes. Print, digital and print plus digital subscriptions are subscription products on the same subscriber record, on issue-based or time-based terms. Reminders can count issues left or days to expiry. RunMags does not control access to digital content on your website.

How many subscribers can I renew with RunMags?

Every plan has unlimited subscribers and unlimited users. The price depends on the number of legal entities and brands, not on subscriber count: subscriptions-only plans start at EUR 149 per month excluding VAT for one legal entity and one brand, as listed on 11 November 2026.

See subscriptions-only plans

Can readers renew online themselves?

Yes. A renewal link opens your branded subscription page with the subscription already selected, and a reader without the link can ask for a code by email. Readers pay by card into your own Stripe account. They cannot yet change their saved card, download invoices or cancel in the portal.

See the subscriber portal

What happens when a renewal card payment fails?

RunMags does not retry failed card payments automatically, and readers cannot yet replace their saved card in the portal, so your team follows up with the reader. If you renew a large number of card subscriptions every month, compare billing platforms with automatic retries and card updaters.

How do I see my renewal rate?

Follow renewals and losses in the churn and retention report in RunMags. To project what a better renewal rate is worth, use the free subscription renewal calculator.

Open the renewal calculator